Product Registration

Register your products to receive warranty support as well as product offerings.

TERMS OF WARRANTY

STANDARD THREE YEAR MANUFACTURER WARRANTY: The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential and commercial use and conditions, for a period of three (3) years from the original invoice date. The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship (if applicable) or to furnish a new replacement product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model/part number on the original dated sales receipt.

PRODUCT WARRANTIES: The manufacturer warrants the fastening component(s), wheel(s), and accessories to be defect-free for a period of three (3) years from the date of purchase and deemed to withstand functionality and remain sustainable for the entire duration of the warranty period. Due to the nature of the product's material characteristics, the manufacturer will not warranty against natural markings such as scratches, scuffs, or grain variations which are not considered defects.

WARRANTY LIMITATIONS: This warranty does not include: · Any condition resulting from other than ordinary wear or any use for which the product was not intended such as excessive load impacts beyond the product's documented capacity or class · Any condition resulting from incorrect or inadequate maintenance or care · Damage resulting from improper use, misuse, abuse, negligence, accidents or shipping damage · Dissatisfaction due to buyer’s remorse · Normal wear and tear · Damages incurred during transportation · Damages incurred during assembly or maintenance by the customer.  

The Company makes no express warranty or condition whether written or oral and the company expressly disclaims all warranties and conditions not stated in this limited warranty. To the extent allowed by the local law of jurisdictions outside the United States, the Company disclaims all implied warranties or conditions, including any implied warranties of merchantability and fitness for a particular purpose. For all transactions occurring in the United States, any implied warranty of condition of merchantability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth above. Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this limited warranty may not apply to the Purchaser. For consumer transactions, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this product to the Purchaser. All warranty claims must be filed by the consumer to the retailer of this product, who in turn is to contact the manufacturer regarding any warranty return or replacement. We will not handle claims from the consumer directly. Please retain invoices for a minimum of three years for warranty purposes.

CLAIM PROCEDURES: Claims for defective merchandise must be made within THREE (3) years from the invoice date. Claims for missing parts must be made within 60 calendar days after the merchandise is received · Any claim for defective merchandise returns must be packed in original packaging · We reserve the right to specify that items be returned to the original warehouse for inspection · Pictures are required to claim defective merchandise, along with a copy of the original invoice · If the claim is justified, the item(s) or part(s) will be repaired or replaced or a credit will be issued. It is our policy to replace parts whenever possible. This warranty gives you specific legal rights. You may have other rights, which vary from state to state.